A technical summary of how Twitter integrates sentiment analysis and opinion mining into the big data work-flows.
If negative customer ratings drive restaurants, hotels and travel businesses out of competition, even more so than price; how can you take advantage of the 1000s of customer comments to drive business growth?
In this post, Fadi Bassil explains why sentiment analysis is inaccurate, why it differs between different tools, and what does this mean to you.
A review of the changes in social media conversation about mobile banking in the UK between 2013 and 2014.
Who are the influential users on social media ? The answer has been based on : followers, Klout score, etc., but is it always the case?
An analysis of what is Social TV, what data it generates, what it can tell us, and why it is relevant.
Londoner's reaction to the tube strike and the positive experiences some of them had.
Online Social Data is the public data that individuals create online by sharing information about their friends, their purchases, their opinions, their activities, their locations, and their preferences. Are you making the most of it?
As the world gathers to say final goodbye to Nelson Mandela, 5W Consulting studied the Twitter reaction to Mandela’s death. How did the Twitter world react to Mandela’s death; how was he perceived? 7 million tweets provide the answer.
An energy source or a technological race for political control