Opinion mining the Twitter way
A technical summary of how Twitter integrates sentiment analysis and opinion mining into the big data work-flows.
Analysing Customer Feedback for Restaurants, Hotels, and Travel
If negative customer ratings drive restaurants, hotels and travel businesses out of competition, even more so than price; how can you take advantage of the 1000s of customer comments to drive business growth?
Sentiment Analysis – understanding the source of the controversy
In this post, Fadi Bassil explains why sentiment analysis is inaccurate, why it differs between different tools, and what does this mean to you.
Mobile banking – 2014
A review of the changes in social media conversation about mobile banking in the UK between 2013 and 2014.
The multiple faces of influence
Who are the influential users on social media ? The answer has been based on : followers, Klout score, etc., but is it always the case?
Is TV social again ?
An analysis of what is Social TV, what data it generates, what it can tell us, and why it is relevant.
London Tube Strike – a glass half full
Londoner's reaction to the tube strike and the positive experiences some of them had.
Online Social Data – an intro
Online Social Data is the public data that individuals create online by sharing information about their friends, their purchases, their opinions, their activities, their locations, and their preferences. Are you making the most of it?
Social media analysis of how the world mourns Nelson Mandela
As the world gathers to say final goodbye to Nelson Mandela, 5W Consulting studied the Twitter reaction to Mandela’s death. How did the Twitter world react to Mandela’s death; how was he perceived? 7 million tweets provide the answer.
Nuclear Energy – Arab Region
An energy source or a technological race for political control
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